Who we are
Our website address is: http://www.hivegeist.us. This site is managed by HiveGeist. For any privacy-specific concerns, contact us at privacy@hivegeist.us.
What personal data we collect and why we collect it
We collect personal data such as name, email address, and preferences for service purposes. Technical data like cookies, IP addresses, and browser user agents help us improve our services and detect spam.
Comments
When visitors leave comments, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help spam detection. An anonymized string created from your email address may be provided to the Gravatar service to see if you are using it.
Media
If you upload images, avoid uploading images with embedded location data (EXIF GPS) included. Visitors can download and extract any location data from images on the website.
Contact forms
We collect data through contact forms for customer service purposes and retain this data for six months. We do not use the information submitted through them for marketing purposes.
Cookies
If you leave a comment, you may opt-in to saving your name, email, and website in cookies for one year. We use cookies to manage login sessions and display preferences. Login cookies last for two days, and screen options cookies last for one year.
Analytics
We use analytics to understand website usage and improve our services. Users can opt out of analytics tracking.
Who we share your data with
We share data with third-party providers for operational purposes. This includes cloud-based services, payment processors, and technical support providers. Links to their privacy policies are provided when possible.
How long we retain your data
We retain contact form entries for six months, analytics records for a year, and customer purchase records for ten years. Comments and their metadata are retained indefinitely.
What rights you have over your data
You can request an exported file of the personal data we hold about you or request that we erase any personal data we hold about you. This does not include data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service. Data may be transferred outside the EU and is safeguarded by standards equivalent to European data protection standards.
Contact information
For privacy-specific concerns, contact us at privacy@hivegeist.us.
Additional information
How we protect your data
We use encryption, two-factor authentication, and staff training to protect your data.
What data breach procedures we have in place
We have internal reporting systems, contact mechanisms, and may offer bug bounties to handle data breaches.
What third parties we receive data from
We receive data from third parties such as advertisers, which is included in the third-party data section.
What automated decision making and/or profiling we do with user data
We do not engage in automated decision making or profiling with user data.
Industry regulatory disclosure requirements
We comply with industry regulations and additional privacy laws as required.
LiteSpeed cache
We use LiteSpeed caching to improve site performance. Cache files are temporary and not accessed by third parties except for technical support from the cache plugin vendor. More details at QUIC.cloud privacy policy.
Akismet
We collect information about visitors who comment using the Akismet anti-spam service. This includes the commenter’s IP address, user agent, referrer, and site URL, along with other information provided by the commenter.